Simple setup

Connect your own WhatsApp Business account

Each workspace uses its own phone number, phone_number_id, WABA ID, and token. The plugin does not store Meta credentials.

Use your own business phone number or a new dedicated number.

Meta credentials belong in the backend per workspace, not in WordPress.

The store retains ownership of the business account, number, and conversation channel.

Complete setup in 4 steps

This is the MVP semi-manual onboarding path and it matches the backend architecture.

Use Meta Business to create or connect a business account.

Collect the values the backend needs per workspace.

The web admin should store the credentials in the backend, encrypted per workspace.

Use the webhook URL and verify token shown in the dashboard.

Yes. In fact, each workspace should use its own number and Meta credentials. Sharing one master number across all clients is the wrong architecture.

No. The plugin only stores the backend URL, plugin API key, and storefront settings. Meta tokens belong in the backend.

Yes. Meta offers test environments and test numbers, and the backend is already set up for webhook verification and signature checks.

For first beta stores, guided onboarding is normal. The product should support it.